Contact Sportaza Casino

If you need help with your Sportaza Casino account or have a question about our services, contact support@sportaza-casino.best. Our support team can assist with general enquiries and help direct your request to the appropriate area.

Sportaza operates under a licence issued by the Autonomous Organisation for Financial Affairs (AOFA) in Comoros, reference ALSI-202606064-FI2, and a licence from the New Brunswick Lotteries and Gaming Corporation (TGC), licence number 0000067.

How to get in touch

For assistance, send your message to support@sportaza-casino.best. Please use the email address linked to your account where possible, as this can help support identify your request and protect your account information. Do not include your password, full payment card number or other unnecessary sensitive information.

To help us understand and review your enquiry more quickly, include the following details:

Your account email address or username.
A short, clear description of the issue or question.
Relevant dates, transaction details or messages received, where applicable.
Screenshots if they help show the problem, provided they do not expose passwords or complete payment details.

Common reasons to contact support include account access and verification questions, deposits and withdrawals, bonus terms, technical problems and responsible gambling requests. You can also write to us if you are unsure which information or process applies to your situation.

What to expect

Support requests are reviewed in the order received. We usually reply within 24 hours, although more detailed enquiries may take longer if additional checks or information are needed. Please avoid sending multiple messages about the same matter, as this may slow the review process. If your request concerns responsible gambling, state this clearly so it can be handled appropriately.

When emailing Sportaza Casino, use support@sportaza-casino.best and provide accurate information. This helps the support team respond with relevant guidance while maintaining the security of your account.